No matter who you are, or who I am, we all need another set of eyes. When it comes to our businesses and our customer relationships, there is almost always something else to learn, gain or grow. My goal is to provide any insights I see in my daily life as I interact with people in their place of work. Hopefully it will grow into a large body of experiential training for all of us. Please comment, interact and have fun. Tell me I’m wrong, or agree. Discourse is how we all get better!